Terms of Service

1. Acceptance of Terms

By creating an account or otherwise accessing or using Revenue Venue, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you must not use the Service.

2. Service Description

Revenue Venue is a cloud-based customer relationship management (CRM) platform designed for sales teams. The Service includes lead management, sales pipeline tracking, task management, communication tools (email, SMS, and voice), team collaboration, and reporting features. We may add, modify, or discontinue features at any time with reasonable notice.

3. Account Responsibilities

When you create an account, you agree to:

• Provide accurate, current, and complete information during registration and keep it up to date.
• Maintain the security and confidentiality of your login credentials. You are responsible for all activity that occurs under your account.
• Immediately notify us at hivedigitalapp@gmail.com if you suspect any unauthorized access to your account.
• Not share your account credentials with others or allow multiple individuals to use a single account.

We reserve the right to suspend or terminate accounts that violate these responsibilities.

4. Acceptable Use

You agree not to use Revenue Venue to:

• Violate any applicable local, state, national, or international law or regulation.
• Send unsolicited bulk messages (spam) via email, SMS, or voice calls.
• Harass, threaten, defame, or discriminate against any individual.
• Upload or transmit malicious code, viruses, or any material intended to disrupt the Service.
• Attempt to gain unauthorized access to other users' accounts, data, or our infrastructure.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Scrape, data mine, or extract data from the platform through automated means without authorization.
• Use the Service to store or transmit content that infringes on third-party intellectual property rights.

Violation of this acceptable use policy may result in immediate suspension or termination of your account.

5. Communication Features

Revenue Venue provides email, SMS, and voice communication features. By using these features, you agree to the following:

• Compliance: You are solely responsible for ensuring your communications comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any applicable state or international regulations.
• Consent: You must obtain proper consent from recipients before sending marketing or promotional communications via SMS or email.
• Opt-out: You must honor all opt-out and unsubscribe requests promptly. Our platform automatically processes "STOP" replies for SMS messages.
• No misrepresentation: You must not use false or misleading sender information or caller ID.

We reserve the right to suspend communication features for any account that we reasonably believe is engaging in abusive or non-compliant messaging practices.

6. Intellectual Property

a) Our Property

The Revenue Venue platform, including its code, design, branding, logos, documentation, and all associated intellectual property, is owned by Revenue Venue and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited license to use the Service as described herein.

b) Your Data

You retain all ownership rights to the data you upload, create, or store within Revenue Venue, including leads, contacts, notes, communications, and files. You grant us a limited, non-exclusive license to process and store your data solely for the purpose of providing the Service to you. We will not access, use, or disclose your data except as necessary to operate the Service, comply with the law, or as described in our Privacy Policy.

7. Payment Terms

• Subscription billing: Revenue Venue is offered on a subscription basis. Billing is processed through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.
• Pricing: Pricing is listed on our website and may be updated with 30 days advance notice. Price changes will not affect your current billing cycle.
• Free trial: If we offer a free trial, you will not be charged until the trial period ends. You may cancel during the trial at no cost.
• Refunds: Subscription fees are non-refundable except where required by applicable law. If you believe you have been charged in error, contact us within 14 days of the charge.
• Failed payments: If a payment fails, we will notify you and may suspend access to the Service until the outstanding balance is resolved.

8. Termination

a) By You

You may cancel your subscription and close your account at any time through your account settings or by contacting us. Upon cancellation, you will retain access until the end of your current billing period.

b) By Us

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or fail to pay outstanding fees. We will provide reasonable notice where possible, except in cases of severe violations.

c) Effect of Termination

Upon termination, your right to use the Service ceases immediately. You may request a data export within 30 days of termination. After 30 days, we will delete your data in accordance with our Privacy Policy. Sections that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will remain in effect.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Your use of the Service is at your sole risk.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Revenue Venue and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, whether arising from contract, tort, or otherwise, even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the amounts you paid to us in the twelve (12) months preceding the event giving rise to the claim, or one hundred dollars ($100), whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless Revenue Venue and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or publicity right; or (d) the content of communications you send through the Service.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in the State of Florida. You consent to the personal jurisdiction of such courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or through a prominent notice on the platform at least 30 days before the changes take effect. Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Service.

14. Contact Us

If you have any questions about these Terms, please contact us:

• Email: hivedigitalapp@gmail.com
• Website: www.revenuevenue.app